Question 1

What is the minimum contract period? Do you charge a termination fee?

Accepted Answer

We do not work with a minimum contract time. It can be terminated at any time without penalty. Contract renewal occurs automatically and monthly. So we have no problem with this termination.   However, we do have a contractual clause, which reads as follows: notice of termination must be given 30 days in advance. *That is, if you tell us today that you are going to terminate the contract, it will be terminated in 30 days.   This way we manage to balance our accounts and it doesn't get bad for either party.

Question 2

How does the payment work?

Accepted Answer

By bank slip.   We work on the prepaid model, that is, after a contract has been signed and the first payment slip has been made, we start the work.   We use a system that forwards the slips by email, along with the invoice. In addition, the system issues warning messages: close to expiration, on the day of expiration and after confirmation of receipt.

Question 3

And if I have any questions, what should I do?

Accepted Answer

You can contact us at any time with any queries you may have. We will be happy to help you clarify any difficulties that may arise regarding the management of your profile.   To talk to us, just click here!

Question 4

How will I know what will be published on my page?

Accepted Answer

Before starting the social media service, your profile will be analyzed (or we will create one). We will check the target audience and your posts that have engaged the most.   We will do a general plan and send you the monthly schedule for your approval.   In addition to creating the profile and cover photo, to set a standard and enhance your product or service.

Question 5

I didn't like the publication that was made, what do I do?

Accepted Answer

No problem, our team is ready to make the necessary adjustments!   At the beginning of the work, it is normal for this to happen, we need to know your company better, for that, the more information you give us, the better and faster the alignment will be.   We are sure that after this period we will be an extension of your company.

Question 6

Can I send reference material?

Accepted Answer

It just can't, as it should!   You can send daily, weekly or monthly, whichever you prefer. We will send you the correct way to send it, with the image and information, so your post will be complete and explanatory.   But, let's suppose, you have a website where your products or services are explained there and with images, yes, we can update with this material available and you don't have to worry about sending us content.   We want to be in tune with you.

Question 7

Okay, I'll close with Roma. But can I also post on the page?

Accepted Answer

Of course I do.   We will publish on your page through a manager, you just need to give us access to make the posts and you can continue updating, posting photos, videos, stories, answering questions or simply following.   Access is simultaneous. Two or more people can post at will!

Question 8

I live on the other side of the country. Does this interfere with the development of the work?

Accepted Answer

Not at all.   We have been in the market since 2015 and it was enough time for us to develop an efficient and 100% digital procedure. Our proposal is sent digitally, the contract is signed by a digital platform, our conversation is done via email or WhatsApp and the posts are published by a platform, also digital. Ah, we missed talking about our meetings, which are also held through a digital platform (video calls).   See, it's simpler than you might think.

Question 9

Is the budget for ads already included in the value of the plans?

Accepted Answer

No.   The value of our plans refers to what we charge for our work. Roma works for you, you pay Roma. Okay?!   Our Intermediate, Advanced and Plus plans include the management of these ads on Facebook Ads, but the amount to be allocated to the ad is the customer's responsibility.

mídias sociais

o que fazemos

criação de posts

gestão de anúncios pagos

publicação dos posts

análise de resultados

entenda como fazemos

Entendemos as necessidades dos clientes e da marca

Fazemos as publicações e gerenciamos anúncios

Estudamos as melhores estratégias para o seu negócio

Medimos e apresentamos os resultados dos trabalhos

Desenvolvemos as campanhas completas nas suas páginas

Realizamos uma reunião de alinhamento periodicamente

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